> For the complete documentation index, see [llms.txt](https://help.felt.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.felt.com/administration/regional-hosting.md). # Regional hosting {% embed url="" %} {% hint style="success" %} This feature is only available on the Enterprise plan. [Contact sales](https://felt.com/sales) to upgrade. {% endhint %} ## Overview The Data Hosting feature of Felt allows you to control where in the world your data is hosted. For businesses and organizations dealing with sensitive or regulated data, regional data hosting provides several key benefits: * Regulatory Compliance: Many regions have data sovereignty laws requiring certain types of data to be stored within specific geographic boundaries. Regional Data Hosting allows users to comply with these regulations by keeping data within required areas. * Reduced Latency: Storing data closer to where it's being accessed can significantly reduce latency. Users in a specific region can experience faster data access and improved application performance when their data is hosted nearby. The available regions are: | Region | AWS Region | | -------------- | ------------------------ | | United States | US-West-2 (Oregon) | | European Union | EU-Central-1 (Frankfurt) | | Australia | AP-Southeast-2 (Sydney) | | United Kingdom | EU-West-2 (London) | | Canada | CA-Central-1 (Montréal) | ## How to enable To specify a hosting region, Admins must navigate to [Workspace Settings](https://felt.com/maps/latest/settings) > Hosting Region and select the region from the dropdown menu.
{% hint style="warning" %} Changing your hosting region does not move data you’ve already uploaded to Felt. {% endhint %} ## Regional data hosting The following data is stored in the hosting region you choose. * Data files * Features * Tiles * Derived statistical information * Transformed data * Search indexes User details—including subscriber and subscription records, item metadata, sharing settings, map annotations, and billing information—are stored and handled in the United States. Furthermore, location-based functionalities like geocoding, routing, and Global Library layers are processed in the United States. ## Data security at Felt Felt adheres to strict privacy and safety regulations no matter where your data is located. Felt adheres to SOC 2 Type 2 compliance standards, ensuring the security, availability, and confidentiality of user data. Interested parties can reach out to to request a copy of our SOC 2 Type 2 report. You can also find more information on our security practices at ## Regional hosting via AWS at Felt Felt uses AWS as its regional hosting partner. AWS is the world’s biggest cloud hosting provider, serving the world’s biggest companies and most demanding governments. The AWS infrastructure consists of multiple, physically separate Availability Zones within each Region, offering enhanced fault tolerance and high availability. AWS Regions meet the highest levels of security, compliance, and data protection. By using AWS, Felt inherits all these security and compliance features built by AWS and relied upon by the world's biggest companies, including most of the world's leading financial institutions. AWS’ multi-AZ design, with independent power, cooling, and physical security connected via redundant networks, provides Felt with a resilient and secure foundation for its operations. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://help.felt.com/administration/regional-hosting.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.