Regional hosting
Meet your organization's compliance requirements with regional data hosting options.
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Meet your organization's compliance requirements with regional data hosting options.
Last updated
Was this helpful?
This feature is only available on the Enterprise plan. Contact sales to upgrade.
The Data Hosting feature of Felt allows you to control where in the world your data is hosted.
For businesses and organizations dealing with sensitive or regulated data, regional data hosting provides several key benefits:
Regulatory Compliance: Many regions have data sovereignty laws requiring certain types of data to be stored within specific geographic boundaries. Regional Data Hosting allows users to comply with these regulations by keeping data within required areas.
Reduced Latency: Storing data closer to where it's being accessed can significantly reduce latency. Users in a specific region can experience faster data access and improved application performance when their data is hosted nearby.
The available regions are:
United States
US-West-2 (Oregon)
European Union
EU-Central-1 (Frankfurt)
Australia
AP-Southeast-2 (Sydney)
United Kingdom
EU-West-2 (London)
Canada
CA-Central-1 (Montréal)
To specify a hosting region, admins must navigate to Workspace Settings > Hosting Region and select the region from the drop down menu.
Changing your hosting region does not move data you’ve already uploaded to Felt. To migrate your previously uploaded data to the new region, contact support.
The following data is stored in the hosting region you choose.
Data files
Features
Tiles
Derived statistical information
Transformed data
Search indexes
User details—including subscriber and subscription records, item metadata, sharing settings, map annotations, and billing information—are stored and handled in the United States. Furthermore, location-based functionalities like geocoding, routing, and Felt library layers are processed in the United States.
Felt adheres to strict privacy and safety regulations no matter where your data is located. We adhere to SOC 2 Type 1 compliance standards, ensuring the security, availability, and confidentiality of user data. Interested parties can reach out to support@felt.com to request a copy of our SOC 2 Type 1 report. You can also find more information on our security practices at https://felt.com/security
Felt uses AWS as its regional hosting partner. AWS is the world’s biggest cloud hosting provider, serving the world’s biggest companies and most demanding governments.
The AWS infrastructure consists of multiple, physically separate Availability Zones within each Region, offering enhanced fault tolerance and high availability. AWS Regions meet the highest levels of security, compliance, and data protection.
By using AWS, Felt inherits all these security and compliance features built by AWS and relied upon by the world's biggest companies, including most of the world's leading financial institutions. AWS’ multi-AZ design, with independent power, cooling, and physical security connected via redundant networks, provides Felt with a resilient and secure foundation for its operations.
