Regional hosting
Choose US, EU, UK, Canadian, or Australian hosting for your Felt workspace. Learn which data stays in your chosen region.
Available on the Enterprise plan. Talk to sales
Regional hosting lets you choose where Felt stores your workspace's data. Choosing a region helps you meet data residency rules and can speed up loading for people near it.
Available regions
Felt stores regional data in Amazon Web Services (AWS).
United States
us-west-2 (Oregon)
European Union
eu-central-1 (Frankfurt)
Australia
ap-southeast-2 (Sydney)
United Kingdom
eu-west-2 (London)
Canada
ca-central-1 (Montréal)
New workspaces use the United States region.
Set the hosting region
Click your workspace name in the sidebar, then click Workspace settings.
Click the Workspace tab.
In the Hosting region section, select a region under Set hosting region.
Click Change region to confirm. Data created after the change is stored in the new region.
Data already in Felt stays in its original region when you change the hosting region. To move it to the new region, email support@felt.com.
What's stored in the region
Felt stores this data in the hosting region you choose:
Uploaded data files
Features
Tiles
Derived statistics
Data created by analysis
Search indexes
Wherever your workspace is hosted, Felt stores and handles some data in the United States:
Account and user details
Subscription and billing records
Item metadata and sharing settings
Annotations
Felt AI conversations
Geocoding, routing, Global Library layers, and Felt AI requests are also processed in the United States. Felt AI runs through Amazon Bedrock in US regions. To keep everything in your own AWS account, see Self-hosted deployment.
Security in every region
Felt applies the same security controls in every region, including its SOC 2 Type 2 controls. Each AWS region has several physically separate Availability Zones, each with independent power, cooling, and networking to protect against failures. For Felt's security practices and how to request the SOC 2 report, see Security and privacy and Felt's security page.
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