Work offline
Download a map area to capture and edit data offline in the Field App. Sync changes when you reconnect.
Available on the Business and Enterprise plans. Compare plans
Download a map area in the Field App before you lose cell service. You can then view the map and capture data offline. Changes sync when you're back online.
Offline maps work only in the Field App, not in a browser. See Set up the Field App.
Download an offline area
Download an offline area while you have a connection. The download includes the map's layers and Felt's standard basemaps within a rectangle you choose.
In the Field App, open the map.
Tap the ··· menu at the top right, then tap Offline areas.
Tap Download offline area.
Drag the rectangle to choose the area. The Field App shows the estimated download size. If the download is too large for your phone, make the rectangle smaller.
Tap Download. The status changes to Up to date when the download finishes.
The download saves the map's default view without any changes you've made to the filters. Custom basemaps aren't included, so switch to a standard basemap offline. You can download several areas from the same map or from different maps.
Find your downloaded maps in Offline maps, under the ☰ menu on the app home screen. The home screen also works offline. To free up space, tap ··· next to an area in the list of offline areas, then tap Remove download.
What you can do offline
Offline, the Field App follows the same access rules as online. With a seat and Contribute or Edit access to the map, you can add and edit features, fill in forms, attach photos, draw annotations, and add comments. Everyone who downloaded the map can view it, tap features to see their attributes, and use the table.
You need a connection to share the map. To create maps, upload data, or style layers, use Felt on the web.
How offline sync works
The Field App saves every offline change on your phone as you make it. Your changes stay saved even if you close the app or restart your phone. When your phone is back online, the Field App uploads your changes, including photos, and pulls in changes others made to your downloaded maps. A cloud icon appears at the top of the map while you're offline.
The list of offline areas and Offline maps show each downloaded map's status.
Downloading
The first download is in progress.
Up to date
The area is downloaded, and every change is synced.
Syncing
The app is uploading your changes or pulling in others' changes.
Changes to sync
You have changes on your phone that haven't uploaded yet.
Sync paused, Download paused
The connection dropped. The app resumes when you're back online.
Couldn't sync — open to fix
Some changes couldn't upload. Open the map while online to resolve them.
Download failed
The download didn't finish.
Edits to a Felt Server layer sync to the Felt Server, and from there to every map that uses the layer. See Felt Servers.
Troubleshooting offline maps
Changes still show "Changes to sync" after I reconnect
Your changes are still on your phone. Check that your phone has an internet connection. Then open the Field App and keep it open until the status changes to Up to date, especially after adding many photos.
I can't find Offline areas on a map
Offline areas appears only in the Field App, and only for people with a seat. Check that you're in the Field App, not a browser, and ask a workspace admin whether you have a seat. If Offline areas opens an upgrade message, your workspace's plan doesn't include offline maps. See Compare plans.
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