Commenting

Add location-specific comments for collaborative map review and feedback.

Commenting allows you to attach feedback directly to map locations, organize discussions in threads, and notify team members with @mentions. Share maps with customized viewing and editing permissions, then track feedback through the comment panel where conversations can be resolved and revisited. Comments maintain their location and zoom level, can be shared via direct links, work on mobile devices, and can be exported as georeferenced CSV or JSON files for further analysis.

Comments

Comments are a great way for other users to interact with and collaborate on your map. Add one by clicking on the comment button in the top-right corner of the toolbar, then clicking on your desired location in the map.

All unresolved comments are visible on the map and in the Comments list (toggle it on or off by clicking on the Comments button). Clicking on a comment in the list will take you to the same view that the commenter was seeing.

Public commenting

To allow public commenting, change the public access permissions in the Share menu (top-right corner).

When public commenting is enabled, both logged in and anonymous (users who are not logged into Felt) viewers can post comments. Anonymous viewers may additionally add a name and an email to their comments.

Note that with public commenting enabled, anonymous viewers will be able to see all anonymous comments, but not the email addresses associated with them. Also, anonymous viewers cannot reply to comments on the thread.

Using and managing comments

  • Data layer features can be tagged in comments, which are included in comment exports

  • Answer to another comment to start a thread

  • Map owners will receive email notifications when someone comments on their maps

  • Commenters will receive email notifications when someone responds to their comment

  • Click the checkmark button on a comment or thread to resolve it.

  • Resolved comments can be found using the Show Resolved comments option in the overflow menu

Tagging features

Comments automatically detect if you are near existing features, and you can tag specific features to associate the comment with that feature. By default, the Felt feature ID will appear in the tag's name on the comment. But if the layer is styled with a popup title or labels are applied, the attribute used in those settings will appear as the tagged feature name instead.

On mobile, when your comment is near multiple features, there is a menu to select a nearby feature to tag in the comment. Tap on the + Point at option from the comment panel to select which feature to tag in the comment.

Commenting from table view

Add, view, and navigate comments directly from the table to create a connection between your map data and conversations, making it easier to discuss specific features while maintaining context of their attributes and related information.

To comment from the table:

  • Select the layer you want to add comments to and click the table icon () in the detail panel to open the table

  • Select a row in the table, right-click and choose the option to Add a comment...

  • Type your comment and submit it to attach the comment to the selected feature

  • Once comments are added, the table will update to include a comment column that shows which features have comments associated with them

  • To sort features by number of comments, click on the column heading and select an option

There are a few different ways to interact with comments between the map and table view:

  • When you select a comment on the map, Felt highlights the corresponding row in the table, creating a quick visual connection

  • Clicking on the comment icon from a table row zooms to and expands that comment thread on the map

  • The table remains open when commenting, allowing you to reference your data while discussing specific features

Exporting comments

You can download comments by clicking on the ... in the comment list. Only map editors can perform this action.

The following fields are exported when downloading comments:

  • thread_id

  • comment_id

  • name

  • email

  • comment

  • created_at

  • url (zoom to comment)

  • is_resolved

  • lat & long

  • feature_data

  • data_updated_after_comment

  • image_urls

API access for comments

You can export comments programmatically from a map using the API endpoint for comment exportsarrow-up-right or resolve comments via the API using the comment resolvearrow-up-right endpoint to update comment status.

Frequently asked questions

chevron-rightCan anyone comment on my map, or do they need an account?hashtag

By default, only logged-in users can comment. To allow public commenting, change the public access permissions in the Share menu (top-right corner). When public commenting is enabled, both logged-in and anonymous users can post comments. Anonymous viewers can add a name and email to their comments but cannot reply to threads.

chevron-rightHow do I assign or tag someone in a comment?hashtag

You can send them an email directly by typing @ and entering their email address. You can also type their name if they have an account in Felt.

chevron-rightWhat does @mentioning someone do? Do they need to be a Felt member? hashtag

@mentioning someone in a comment sends them an email notification pointing them to that comment on the map. The person does not need to be a Felt member to receive the notification — it goes to their email directly. This is useful for looping in stakeholders or reviewers who don't have a Felt account.

chevron-rightCan I turn off email notifications when someone comments on my map?hashtag

Yes, comment email notifications can be disabled as a manual process on our end. Email [email protected] to specify which email addresses you'd like to turn off comment notifications for, and we'll take care of it.

chevron-rightCan viewers edit or delete their comments?hashtag

Logged-in viewers (anyone with a Felt account) can edit or delete comments they've added. Anonymous viewers (those who aren't logged into a Felt account) cannot edit or delete their comments after posting.

chevron-rightHow do I export comments from my map?hashtag

Click the ... menu in the comment list to download comments. Comments can be exported as georeferenced CSV or JSON files. Only map editors can do this.

You can also export comments programmatically via the API using the comment exports endpoint.

chevron-rightIf I turn off public commenting, can I still see existing comments?hashtag

Yes, but visibility of the comments depends on the user's access level. Map editors and logged-in viewers (anyone with a Felt account) can still see the comments. However, anonymous viewers (those without a Felt login) will no longer be able to see comments if public access is set to "View only."

chevron-rightHow do I resolve or find resolved comments?hashtag

Click the checkmark on any comment or thread to resolve it. To revisit resolved comments, use the "Show Resolved Comments" option in the overflow menu (…).

chevron-rightWho can delete comments? hashtag

A commenter can delete their own comments. Map editors can delete any comment.

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