# Commenting

{% embed url="<https://youtu.be/2awZEvQNUBk?si=Jq6tWQtan62RSSF8&t=40>" %}

Commenting allows you to attach feedback directly to map locations, organize discussions in threads, and notify team members with @mentions. Share maps with customized viewing and editing permissions, then track feedback through the comment panel where conversations can be resolved and revisited. Comments maintain their location and zoom level, can be shared via direct links, work on mobile devices, and can be exported as georeferenced CSV or JSON files for further analysis.

## Comments

Comments are a great way for other users to interact with and collaborate on your map. Add one by clicking on the comment button ![](/files/cbJNsm3mWArykiaICQ4C) in the top-right corner of the [toolbar](/getting-started/tour-the-interface.md#toolbar), then clicking on your desired location in the map.

All unresolved comments are visible on the map and in the **`Comments list`** (toggle it on or off by clicking on the **`Comments`** button). Clicking on a comment in the list will take you to the same view that the commenter was seeing.

### Using and managing comments

* Data layer features can be tagged in comments, which are included in comment exports

<figure><img src="/files/HEI3ihE95KH0C8Fm03lm" alt="" width="375"><figcaption></figcaption></figure>

* Answer to another comment to start a thread
* Map owners will receive email notifications when someone comments on their maps
* Commenters will receive email notifications when someone responds to their comment
* Click the checkmark button on a comment or thread to resolve it.
* Resolved comments can be found using the **`Show Resolved comments`** option in the overflow menu

<figure><img src="/files/VsgiCSUbkdJJMh6poYeX" alt="" width="216"><figcaption></figcaption></figure>

* A [map viewer](https://help.felt.com/administration/managing-members#workspace-permissions) can delete comments they've added
* A [map editor](https://help.felt.com/administration/managing-members#workspace-permissions) can delete any comments

### Tagging features

Comments automatically detect if you are near existing features, and you can tag specific features to associate the comment with that feature. By default, the Felt feature ID will appear in the tag's name on the comment. But if the layer is styled with a popup title or labels are applied, the attribute used in those settings will appear as the tagged feature name instead.

On mobile, when your comment is near multiple features, there is a menu to select a nearby feature to tag in the comment. Tap on the + Point at option from the comment panel to select which feature to tag in the comment.

### **Commenting from table view**

Add, view, and navigate comments directly from the [table](/layers/table-view.md) to create a connection between your map data and conversations, making it easier to discuss specific features while maintaining context of their attributes and related information.

To comment from the table:

* Select the layer you want to add comments to and click the table icon (![](/files/0kvyY6RmHLm6leFaE7Kv)) in the [detail panel](/getting-started/tour-the-interface.md#detail-panel) to open the table
* Select a row in the table, right-click and choose the option to `Add a comment...`
* Type your comment and submit it to attach the comment to the selected feature

<figure><img src="/files/S0DZh1kixXQCcoSCUBxK" alt="" width="375"><figcaption></figcaption></figure>

* Once comments are added, the table will update to include a comment column that shows which features have comments associated with them

<figure><img src="/files/gyWYfSsrepy6LBjs9akC" alt="" width="335"><figcaption></figcaption></figure>

* To sort features by number of comments, click on the column heading and select an option

<figure><img src="/files/aXTa1ixaKGaSAfMUHnGB" alt="" width="342"><figcaption></figcaption></figure>

There are a few different ways to interact with comments between the map and table view:

* When you select a comment on the map, Felt highlights the corresponding row in the table, creating a quick visual connection
* Clicking on the comment icon from a table row zooms to and expands that comment thread on the map
* The table remains open when commenting, allowing you to reference your data while discussing specific features

## Exporting comments

You can download comments by clicking on the **`...`** in the comment list. Only map editors can perform this action.

<figure><img src="/files/Mk9107kCqwQyA2kI5iym" alt="" width="216"><figcaption></figcaption></figure>

The following fields are exported when downloading comments:

* thread\_id
* comment\_id
* name
* email
* comment
* created\_at
* url (zoom to comment)
* is\_resolved
* lat & long
* feature\_data
* data\_updated\_after\_comment
* image\_urls

## **API access for comments**

You can export comments programmatically from a map using the API endpoint for [comment exports](https://developers.felt.com/rest-api/api-reference/comments#export-comments-from-a-map) or resolve comments via the API using the [comment resolve](https://developers.felt.com/rest-api/api-reference/comments#resolve-a-comment) endpoint to update comment status.

## Frequently asked questions

<details>

<summary>Can anyone comment on my map, or do they need an account?</summary>

By default, posting comments requires a full seat. Viewers can read comments but can't post them.&#x20;

</details>

<details>

<summary>How do I assign or tag someone in a comment?</summary>

You can send them an email directly by typing `@` and entering their email address. You can also type their name if they have an account in Felt.

</details>

<details>

<summary>What does @mentioning someone do? Do they need to be a Felt member?</summary>

@mentioning someone in a comment sends them an email notification pointing them to that comment on the map. The person does *not* need to be a Felt member to receive the notification — it goes to their email directly. This is useful for looping in stakeholders or reviewers who don't have a Felt account.

</details>

<details>

<summary>Can I turn off email notifications when someone comments on my map?</summary>

Yes, comment email notifications can be disabled as a manual process on our end. Email <support@felt.com> to specify which email addresses you'd like to turn off comment notifications for, and we'll take care of it.

</details>

<details>

<summary>Can viewers edit or delete their comments?</summary>

Logged-in viewers (anyone with a Felt account) can edit or delete comments they've added. Anonymous viewers (those who aren't logged into a Felt account) cannot edit or delete their comments after posting.

</details>

<details>

<summary>How do I export comments from my map?</summary>

Click the **`...`** menu in the comment list to download comments. Comments can be exported as georeferenced CSV or JSON files. Only map editors can do this.

You can also export comments programmatically via the API using the comment exports endpoint.

</details>

<details>

<summary>If I turn off public commenting, can I still see existing comments?</summary>

Yes, but visibility of the comments depends on the user's access level. Map editors and logged-in viewers (anyone with a Felt account) can still see the comments. However, anonymous viewers (those without a Felt login) will no longer be able to see comments if public access is set to "View only."

</details>

<details>

<summary>How do I resolve or find resolved comments?</summary>

Click the checkmark on any comment or thread to resolve it. To revisit resolved comments, use the "Show Resolved Comments" option in the overflow menu (…).

</details>

<details>

<summary>Who can delete comments?</summary>

A commenter can delete their own comments. Map editors can delete any comment.

</details>


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