Billing

Learn about Felt billing and usage for your organization.

Billing Plans

Felt offers package-based pricing that scales with your organization. See our most current plans offered on our pricing page: https://felt.com/pricing. Signing up for Felt enrolls you automatically in a free, 14-day trial of our Team tier.

Felt offers special plans for non-profits and educators.

• Felt is free for classroom use. To get your classroom approved fill out our educator form.
• If you are a non-profit organization you may be eligible for our non-profit plan. To get approved for this plan, fill out our verification form.

Managing Billing

Admins for Free and Team accounts can manage billing in Felt directly: https://felt.com/maps/latest/billing. On our billing page you can:

• Subscribe to the Team and Non-profit plan

• Review and download invoices

• Update your billing admin contact

• Update/change credit card on file

• Review billing cycle and renewal dates

• Manage your subscription

FAQ

How does billing work?

Felt operates on a subscription basis and each Felt Workspace is billed independently.

There are 3 tiers: Free, Teams, and Enterprise. You to opt for monthly or yearly billing cycles according to your preference. You can find details about the different plans here.

How do I manage payment for Felt? Who can access these settings?

You can pay for Felt in the billing section of the App. You need to be an admin to subscribe to Felt.

Admins of the Workspace are the only teammates who can control billing and data usage in the Workspace.

How do I view my workspace’s data usage? Can I purchase more?

View your current data hosting and processing usage, by navigating to Workspace settings → Usage.

If you need more storage, drop a note to our sales team.

How do I add more editors to my subscription?

Felt’s Team plan comes with 3 editor seats. If you need more seats, reach out to our sales team to explore an Enterprise plan.

How is hosted data storage and data processing measured?

Data limits are applied at the organizational level.

Data storage space is calculated using the size of the file uploaded to Felt.

Data processing is a monthly measure of data usage. It is calculated based on the size of the file times the number of "runs." A "run" counts for any time the file is uploaded to a map, refreshed, or transformed. Data processing resets on the first of every calendar month.

View your current workspace usage by navigating to Workspace settings > Usage.

How does Felt calculate the size of a layer?

Felt uses the size of the uncompressed geodata being processed or uploaded to the platform.

How does Felt calculate data processing & hosting from URL sources like WMTS, Feature Servers, XYZ files?

Felt is smart about handing your sources like WMTS, Feature Servers and XYZ files. If they are pre-tiled, we point to the tile sources. However, if the source is not pre-tiled, we will process those tiles through a pipeline run and host them on your behalf.

When does my data processing total reset?

Data processing totals reset on a calendar month cycle. For example, if you’ve hit your limit on September 15, your limit will reset on October 1.

What is a member?

A member is anyone invited to your workspace. Members will be one of the following roles: Viewer, Editor, or Admin:

• Viewers can log into Felt and view & comment on maps as named users.

• Editors can create and edit maps. They can also invite other editors to maps and projects.

• Admins have the same permissions as editors plus access to manage the account, including billing and adding members, and setting workspace permissions.

Members can have access to the account at various levels: the entire workspace, project-level access, or access to specific maps.

What is an editor?

An editor is a member you add to your workspace with full editing permissions to create, edit, and delete existing maps. An editor can be added to the workspace or a particular project within the workspace. Admins count as editors in Felt.

Is there an educational license?

Yes! Felt is free to use in the classroom.

To verify your classroom check out For classrooms

Do you offer a non-profit discount?

Yes! Felt offers an unbelievably great deal for nonprofits: all the same benefits of the Team plan above but for just $250/year. Plus, you can embed maps on your website to highlight the great work you’re doing for the planet. Get verified using our form to get access to this offer.

Do you offer any general discounts?

Yes! If you choose annual billing for Felt, you will save 20%.

How do I switch my billing cycle (monthly/annual)?

You can change your billing cycle at any time by reaching out to [e-mail].

What happens if I cancel my subscription?

You will lose access to the paid features in Felt at the end of the billing period and not be charged going forward. Note Felt maps and data can be exported so that you can take your work with you prior to your subscription end date.

Once the subscription is inactive your maps will load with grey watermark tiles covering the data.

Do layers created using Felt's transformations count towards usage?

Yes, layers created with Felt’s transformation tool are listed in the usage tab and count towards your Workspace’s storage allotment.

How many addresses can I upload to Felt from a spreadsheet?

By default, Felt will geocode address data for up to 10,000 addresses per upload. If you need a higher limit, contact sales to upgrade to our Enterprise plan.